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Avenida Estrella Sadhalá, frente a la PUCMM, Plaza Platinum,51000Santiago de los Caballeros

Overview

Offering a restaurant, hot tub and free Wi-Fi access in all areas, Hotel Platino is located 3.1 mi from Santiago de los Caballeros main square and 1 mi from Gran Teatro del Cibao Park.

The rooms here will provide you with a flat-screen TV and air conditioning. Featuring a bath or shower, private bathrooms also come with free toiletries and towels. Some rooms have a garden view. Extras include a mini-bar and cable channels.

Other facilities offered include meeting facilities, on-site shops and an ironing service. The property offers free parking.

This property is 2.7 mi from San Luis Fort and 1.4 mi from Colón Park. Cibao International Airport is 9.3 mi away.

Rooms: 4

Facilities of Platino Hotel & Casino

General

• WiFi in all areas

Food & Drink

• Restaurant
• Room service

• Bar

• Breakfast in the room
• Kids' meals

Transportation

• Airport shuttle
• Car rental

• Shuttle service (additional charge)

• Airport shuttle (additional charge)

Front Desk Services

• 24-hour front desk
• Newspapers
• Currency exchange

• Ticket service
• Baggage storage

• Concierge

Common Areas

• Garden

Entertainment & Family Services

• Casino

• Kids' TV channels

Cleaning Services

• Laundry
• Dry cleaning

• Ironing service

• Suit press
• Daily housekeeping

Business Facilities

• Meeting/Banquet facilities
• Business center

• Fax/Photocopying

Shops

• Hair/Beauty salon

• Gift shop

Miscellaneous

• Non-smoking rooms
• Honeymoon suite

• Smoke-free property

• Air conditioning
• Designated smoking area

Safety & security

• Safe
• 24-hour security
• Security alarm

• Smoke alarms
• CCTV in common areas

• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed
• Hand sanitizer in guest accommodation and common areas

• Process in place to check health of guests
• First aid kits available

• Access to healthcare professionals
• Thermometers for guests provided by property
• Face masks for guests available

Physical distancing

• Cashless payment available
• Physical distancing rules followed

• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

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• Use of cleaning chemicals that are effective against coronavirus
• Linens, towels, and laundry washed in accordance with local authority guidelines
• Guest accommodation disinfected between stays

• Guest accommodation sealed after cleaning
• Property cleaned by professional cleaning companies

• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation

• All plates, cutlery, glasses, and other tableware sanitized

• Breakfast to-go containers
• Delivered food covered securely

Internet

WiFi is available in all areas and is free of charge.

Parking

Free private parking is available on site (reservation is not needed).

Policies of Platino Hotel & Casino

These are general hotel policies for Platino Hotel & Casino. As they may vary per room type, please also check the room conditions.

Check-in

15:00 - 00:00 hours

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Check-out

Until 13:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Up to three children under 13 years are charged USD 8 per night when using existing beds.

Free!One child under 3 years stays free of charge in a crib.

One older child or adult is charged USD 20 per night in an extra bed.

The maximum number of extra beds in a room is 1.

The maximum number of total guests in a room is 4.

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The maximum number of cribs in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Accepted credit cards

• Mastercard
• Visa
• Discover
• American Express

The property reserves the right to pre-authorize credit cards prior to arrival.

Important Information

Please note that the property will hold an amount to guarantee the reservation.

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